PREAMBLE If a condition had suddenly been lacking, it would be considered to be governed by the uses in force in the sector of the remote sale whose companies have seat in France. THE COMPANY AN GEL agrees to comply with all the provisions of the Consumer Code relating to distance selling.
This site is dedicated to the marketing of products online. It is edited by AN-GEL, SARL with a capital of 7,500 euros, registered with the Register of Commerce and Companies of Bobigny under the registration number 799 439 542, whose registered office is located at : 23 rue de la Haie Coq 93300 Aubervilliers.
All orders, whatever their origin, are payable in euros. For all sales shipped to professionals in the european union and benefiting from a number of VAT, the price excluding tax that is applied. For all other countries, as well as for the DOM, it is also the pre-tax price which is applied.
The customs charges and other import taxes are payable by the final recipient when the goods arrive.
THE COMPANY AN-GEL reserves the right to modify its prices at any time but the products will be billed based on rates in effect at the time of the recording of the orders subject to availability on that date.
Clause of property reserve : the products remain the property of THE COMPANY, AN GEL until the complete cashing of the price by THE COMPANY in AN GEL.
The data relating to your credit card number is encrypted from your computer and are transmitted encrypted directly to the operator's bank, which will decrypt and manages the direct debit authorizations.
Before validating an order by credit card, and to avoid any attempt of fraud, THE COMPANY AN-GEL reserves the right to ask the client for a photocopy of his identity card, as well as the 3 numbers on the back of his bank card.
So as to protect against fraud on the Internet, THE COMPANY's AN-GEL to put in place the following measures :
- Recording of your IP address, as well as exact dates and times of the transaction. This unique identification and formal you are contractually committed. Of course, if you have no intention of misappropriation of funds, these items will remain confidential.
- Any attempt of fraud, for any amount whatsoever and regardless of the cause, will be subject to criminal prosecution (filing of complaint in the hands of the Prosecutor of the Republic of the Tribunal of Marseille). The completeness of data collected about you will be forwarded to the Prosecutor for investigation.
Reminder of the terms of Article 313-1 of the Penal Code :
"The scam is the fact, either by the use of a false name or a false quality, or by abuse of real quality, either by the employment of fraudulent, deceiving a natural or legal person and thus determine, to his prejudice or to the prejudice of a third party, to give money, values or an unspecified good, to provide a service or to consent to an act operating obligation, or discharge. The swindle is punished five years of imprisonment and a 375 000 euro fine. "
Your shipping costs are calculated based on the weight of your order and your delivery address. They will be discussed with you after validation of your cart, as soon as you have entered your delivery address and before the step of confirmation of your order.
For shipments outside the European Union, possible taxes (local VAT, customs or import) will be charged at the arrival of the parcel at the destination and will remain the responsibility of the recipient.
Preparation of orders and Dispatch within 24 HOURS
If you choose the transport GLS, delivery time is usually 24 to 48 hours
With the transportation DHL, the delivery time is usually 24 hours
Your orders are processed immediately after their validation usually in less than 24 hours.
The delivery times are then between 24 to 48 business hours additional by mail and express, and secure type Colissimo for metropolitan France and 5 to 10 business days in the rest of Europe.
Outside of Europe, delivery times can be variable and sometimes difficult to estimate.
Satisfied or refunded
If the merchandise received does not correspond to your expectations, you have a period of 14 days to notify us by email or by phone. You can then return all or part of your order, to get a have or an immediate refund (your choice) of this unconditionally upon receipt of your return.If the merchandise received is damaged, you also have a period of 14 days to notify us by email or by phone. You will be able to get a have or an immediate refund (your choice) by simply sending photos showing the damage clearly.
Only the shipping costs to return the goods to us at your expense.
For any question or complaint, our customer service is at your disposal. It is available from Monday to Friday at the contact information listed in our contact section or at the bottom of every page on the site
The COMPANY AN-GEL has for all the stages of order taking as well as to the stages subsequent to the conclusion of the contract an obligation of result.
The COMPANY AN GEL undertakes to describe with great accuracy the products sold. On the other hand, the responsibility of COMPANY to AN GEL could not be held liable in the case where the non-performance of its obligations is attributable either to the unforeseeable and insurmountable third contract, or a case of force majeure as defined by French case law (for example, disruption or total or partial strike in particular postal services and means of transport and/or communications, flood, fire.) In the same way THE COMPANY AN GEL cannot be held responsible for the inexecution of the contract concluded in case of shortage of stock or unavailability of the product. Finally, the liability of the COMPANY AN GEL cannot be held liable for all inconveniences or damages inherent to the use of the Internet network, in particular a rupture of service, external intrusion or presence of computer viruses. In any event, any delay of delivery cannot give place to damages, restraint or cancellation of orders in progress.
Hypertext links may be present on the Internet sites of THE COMPANY AN GEL and return towards other sites than its own. In the case where the content of these sites would contravene the legal and regulatory provisions in force, THE COMPANY AN-GEL would take any responsibility.
You must not accept a parcel if the external packaging does not contain any trace of shock. If you notice the presence of the damaged goods in your delivery, you will be able to get the refund (or credit) of these by sending us an email of complaint within 14 days following the date of receipt. All costs and risks associated with returning product are the responsibility of the Buyer. Fault of respect of the procedure outlined above and specified time, you will not be able to make any claim for nonconformity or vice apparent of the delivered products, except in the case, of course, where the product received does not correspond to the product ordered. Any customer of THE COMPANY AN GEL benefits from the legal warranties relating to defects of conformity of the product. To comply with the contract, the good must :
1° Be fit for the use habitually expected of a similar good and, if applicable :
- Match the description given by the seller and possess the qualities that the seller presented to the buyer as a sample or model
- Present the qualities that a purchaser can legitimately expect given the public statements made by the seller, the producer or his representative, particularly in advertising or on labelling.
2° Or present the characteristics defined by mutual agreement by the parties or be suitable to any special use sought by the purchaser, brought to the knowledge of the seller and the latter accepted (article L. 211-5 of the Consumer Code).
In accordance with the Law of 6 January 1978, the user has a right of access, rectification and opposition of the data concerning them by e-mail or by letter, indicating his name, surname, address and if possible customer reference. By communicating his e-mail address to THE COMPANY AN GEL, the user may receive confirmation of the order.
THE COMPANY AN-GEL implements all means to ensure the confidentiality and security of data transmitted on the web.
All text and comments reproduced on the sites edited by THE SOCIETY AN GEL are reserved under copyright as well as intellectual property and for the world.
But The company AN-GEL allows all its customers who have already placed an order to use all of the photos on his website regarding the products that it sells.
Any regulation of dispute can be done from our customer service department and, in default of an amicable settlement, it shall be the jurisdiction of the court of commerce of Bobigny. However, THE COMPANY AN-GEL reserves the right to sue the Customer before the court within whose jurisdiction his domicile or his seat.
When on the control module you confirm your purchase, you declare to accept its contents as well as the general conditions of sale of THE COMPANY, AN GEL which are governed by French law.
These present general conditions of sale are governed by French law and can be changed at any time without notice
The present conditions apply throughout the duration of online services offered by THE COMPANY AN GEL. In the case where one of the clauses of the present contract would be null and void by a change in legislation, regulation or by a court decision, this does not in any way affect the validity and compliance of these terms and conditions of sale.
The computerized registers, preserved in the computer systems of THE COMPANY AN GEL and its partners in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties.